Terms of Use

1. Acceptance of Terms

By accessing or using our donation platform (“Service”), you agree to be bound by these Terms of Use (“Terms”). If you do not agree with any part of these Terms, you may not access or use the Service.

2. Description of Services

We offer a platform that streamers can use for donation alerts, marathon management, donation goals, built-in polls, roulette spinners, viewer-triggered sound effects, and media share requests. We integrate with third-party payment systems such as qPay for secure transactions.

3. Accounts and Registration

1. Eligibility: You must be at least 13 years old (or the equivalent minimum age in your jurisdiction) to use our Service.
2. Account Information: You agree to provide accurate and complete information when creating an account. This includes personal details needed to process donations (e.g., bank account number, name, IBAN).
3. YouTube Integration: When logging in via YouTube (or future integrations like Twitch, Kick, Facebook, Steam), you agree that we may collect and store your channel name, profile image, banner image, subscriber count, and channel link to provide our Services.

4. Payments and Transactions

1. Payment Processor: We use qPay to handle online payments, which are secured using SSL encryption and other security protocols.
2. Fees: Any transaction fees are subject to the terms and conditions of qPay or other third-party payment providers.
3. Refunds: Refund policies vary by streamer campaign. Please ensure you understand the specific fundraiser’s rules before making a donation.

5. User Responsibilities

• Lawful Use: You agree to use the Service only for lawful purposes and in compliance with all applicable laws.
• Respectful Conduct: You will not harass, threaten, or otherwise harm other users or the integrity of the Service.
• Security: You are responsible for maintaining the confidentiality of your account credentials.

6. Intellectual Property

All content, branding, logos, and related materials are the property of Ascenda Solutions Inc or its licensors. You agree not to misuse or infringe upon these intellectual property rights.

7. Termination

We reserve the right to suspend or terminate your access to the Service at any time, with or without notice, if we believe you have violated these Terms or any applicable law.

8. Liability Limitations

To the fullest extent permitted by law, Ascenda Solutions Inc is not liable for any direct, indirect, incidental, consequential, or special damages arising from your use of the Service or inability to access the Service.

9. Modifications to the Terms

We may update or revise these Terms from time to time. We will notify you of any material changes by posting the revised Terms on our website. Your continued use of the Service after the updated Terms become effective constitutes your acceptance of those changes.

10. Contact Information

If you have questions or concerns about these Terms, you may contact us:

Ascenda Solutions Inc
3080 Yonge Street, Suite 6060, Toronto, Ontario M4N 3N1
Email: pomegranate@invictamotus.com
Phone: +1 647 983 5272